OUR COMMITMENT TO OUR CUSTOMERS
Here at TANKO, we are certain that our products will live up to your, and our, high expectations. But sometimes, you may not be 100% satisfied with your product or purchase. In the event that this happens, you may wish to return the item.
Returns & Replacements
Should you not be satisfied with your product or purchase you may return the item and we will be happy to refund the cost of the item less any postage fees incurred within 14 days of you receiving the goods. The goods must be unused and capable of being resold by Tanko.
All returns need to be sent to us at TANKO SPORTS LIMITED, ADAMSON HOUSE, POMONA STRAND, MANCHESTER, M16 0TT.
If you receive a faulty or damaged package, please make a note of this upon delivery and notify us immediately (and no later than 72 hours after receiving the goods). Likewise, if you find when opening the packaging, the item is physically damaged, then please contact TANKO SPORTS LIMITED immediately (and no later than 72 hours after receiving the goods).
The purchase price, less postage will be refunded only if the goods are returned in their original condition and with their original packaging. The customer will be responsible for all postage costs covering the return of unwanted goods.
Any refund due will be processed within 7 days from the date of cancellation of an order.